Been hauling cold chain cargo for years now, and I'll tell ya - communication's everything in this business. Drop us a line anytime.
Look, we're not fans of those generic auto-replies. Real people check these forms, usually within a couple hours during business hours. Need something urgent? Call dispatch directly.
2850 Boundary Road, Suite 410
Vancouver, BC V5M 4A2
Canada
Visitor parking available - just buzz us first
Mon-Fri: 7:00 AM - 6:00 PM PST
Sat: 9:00 AM - 2:00 PM PST
Sun: Dispatch only (emergencies)
Our customer service team's online right now. Usually quicker than email for simple questions.
We're based in Vancouver but honestly, we cover way more ground than just BC. Here's where you'll find us and what territories we handle best:
Address: 2850 Boundary Road, Suite 410, Vancouver, BC V5M 4A2
Direct Line: (604) 782-9341
Coverage Area: British Columbia, Alberta, Yukon, Northwest Territories
This is where most of our cold chain magic happens. Got 12 loading bays here and direct access to the Trans-Canada. Perfect for those cross-border runs to Washington and Oregon.
Coverage Area: Alberta, Saskatchewan, Manitoba, Eastern BC
Specialties: Prairie distribution, cross-border to Montana and North Dakota
Set this up about three years back when we kept getting requests for prairie coverage. Smaller operation than Vancouver but gets the job done. Great for servicing the oil patch and agricultural clients who need reliable cold storage.
Coverage Area: Ontario, Quebec, Atlantic Provinces
Partnership Model: Coordinated through trusted affiliates
We don't own facilities out east, but we've partnered with some solid operators who share our standards for temperature control. If you need coast-to-coast coverage, we'll handle the coordination so you don't have to deal with multiple carriers.
Primary Routes: Pacific Northwest, Northern Plains, Great Lakes region
Customs Expertise: Full PAPS/PARS certified, FDA compliant for food transport
Been doing cross-border since day one. Know all the customs guys by name at the major crossings. We handle all the paperwork headaches so your perishables don't sit at the border losing temp. That's kinda our thing.
Refrigeration unit died? Shipment delayed and your product's at risk? We've handled worse. Our emergency dispatch team can mobilize a temperature-controlled unit within 2 hours in the Lower Mainland, usually faster.
24/7 Emergency Line